Specialist support for hospital discharge & vulnerable-person property interventions07864 569378 · referrals@hospital2home.co.uk
Sensitive property support

Hoarding & Self-Neglect Cleaning

Person-centred clearance and cleaning for properties affected by hoarding, severe clutter or self-neglect.

Make a professional referral

Respectful, outcome-focused support

Hoarding and self-neglect referrals can require a careful balance between practical risk reduction and sensitive handling of a person’s possessions. We work to the agreed professional scope rather than treating every property as a full clearance.

Agreed clearance

Removal is limited to the agreed scope, with attention to items identified to remain.

Essential-room access

Priority can be given to entrances, beds, bathrooms, kitchens and safe circulation routes.

Cleaning after clearance

Cleaning can follow clearance so the intervention results in a more usable and manageable living space.

Who can refer?

Adult Social Care teams, local authorities, NHS professionals, housing providers, charities and other organisations supporting vulnerable adults.

Discuss a hoarding or self-neglect referral

Tell us the required outcome, known risks and timescale through the referral form.

Start referral